The challenge
The store’s second checkout register had been offline for close to a year. Every time the PC was reconnected, the entire network went down.
All client work
Keck Hardware & Hobbies · Retail · Trenton, Michigan
A register sidelined for nearly a year, back online the same day.
CoreNet found the network fault others had missed and restored full checkout capacity without another round of trial and error.
~1 year
Issue unresolved
2 of 2
Registers online
Same day
Time to resolve
The engagement
From interruption to a stable operating state.
- On-site IT support
- Network troubleshooting
- Workstation recovery
What CoreNet did
CoreNet traced the fault on-site, isolated the underlying issue, repaired the network path, and safely brought the workstation back into service.
The outcome
Both registers returned to stable operation the same day, restoring checkout capacity and ending a long-running operational problem.
Talk it through
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